1. Do you support shipping outside the US?

Currently, zeromagax.com only offers shipping within the US and does not support international shipping.

  1. How long does it take for my order to ship after I place it?

All orders typically ship within 1-3 business days, excluding weekends and holidays.

  1. How long does delivery take?

After your order is shipped, it generally arrives within 3-7 business days. The exact time may vary slightly depending on the region and logistics situation.

  1. How can I track my order?

After your order is shipped, we will send you tracking information via email. You can check the package status in real time through this link.

  1. Can I cancel or modify my order?

You can try contacting customer service to modify or cancel your order before it ships. Once shipped, it cannot be changed or cancelled and will need to be processed according to the return procedure.

  1. How long does a refund take?

After the return is approved, the refund will usually be returned to your original payment account within 3-7 business days.

  1. What are the conditions for a refund?

The item must be unused, undamaged, and in its original packaging. A refund request must be submitted within 30 days of receiving the item.

  1. What if I receive the wrong item?

If you receive the wrong item or an item with quality issues, please contact customer service immediately. We will arrange a replacement or refund for you.

  1. Do you offer exchanges?

We support eligible exchange requests, which will be processed based on inventory availability.

  1. How do I contact customer service?

You can contact us through the following methods:

📧 support@zeromagax.com

📞 929-933-4606

Thank you for choosing zeromagax.com. We will continue to provide you with a superior shopping experience.